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ASSESSMENT OF THE EFFECTIVENESS OF THE EDUCATION QUALITY MANAGEMENT SYSTEM IN THE REGION - ПАЁМИ ДПДТТХ ASSESSMENT OF THE EFFECTIVENESS OF THE EDUCATION QUALITY MANAGEMENT SYSTEM IN THE REGION - ПАЁМИ ДПДТТХ

ASSESSMENT OF THE EFFECTIVENESS OF THE EDUCATION QUALITY MANAGEMENT SYSTEM IN THE REGION

October 26, 2023October 26, 2023 Ilhomjon Qodirov

Authors

Yusupova M.Z. – PhD doctoral candidate of the 3rd course, Polytechnic Institute of the Tajik Technical University

Annotation

Considered the essence and content of the effectiveness of the quality management system (QMS) of the services of higher educational institutions (Universities) of the region. The main functions of the quality management of educational services are considered. The actual problems of evaluating the effectiveness of the university service quality management system are justified. The analysis of performance indicators of the QMS of educational services has been carried out. Grouped existing methods of a number of authors to assess the effectiveness of the QMS. The methodology for assessing the effectiveness of the QMS of a university is justified, which, unlike existing methods based on the principle of compliance with the rules, is based on the principle of compliance with the requirements of the economy. The latter is determined through the interaction of subjects of the labor market and the market for higher professional education (HPE). The subjects of the interaction of the labor market and the HPE market are ranked according to their importance.

Key words

quality management, higher education, management efficiency, balanced scorecard, the effect of investment, over-spending

References

Quality assurance in higher education // hptt: controleducation.tj / (дата обращения: 15.10.2018).
Shorina E.V., Ignatieva M.N. The main provisions of the implementation of the quality management system in the university // News of the Ural State Mining University: – 2013. – № 3. – P. 52 – 62.
Kodzheshau M.A. Implementation of the QMS in educational institutions of the Russian Federation – principles of construction. URL: http://quality.eup.ru/MATERIALY12/smk-vuz.htm
Ovcharenko A.G., Yerdakov V.P., Lapynina A.G. To assess the effectiveness of the system of quality management of education of the university. M., 2017.
URL: http://iso.ru/ru/press–center/journal/1988.phtml / (дата обращения: 15.10.2018).
Gridina L.V. Indicators for assessing the effectiveness of quality management of educational services // Economics of Education. – 2011. – № 3

Publication date

2023-10-26