EFFICIENCY OF THE QUALITY MANAGEMENT SYSTEM OF EDUCATIONAL SERVICES OF THE UNIVERSITY IN THE CONTEXT OF THE NEEDS OF THE REGIONAL LABOR MARKET

Ilhomjon Qodirov

Authors

 

Avezova M.M. – Doctor of Economic Sciences, professor, department of engineeringeconomics and management, Рolytechnic institute of Tajik technical University, Khujand, Republic of Tajikistan, avezova@rambler.ru

Yusupova M.Z. – assistant, department of engineering economics and managementРolytechnic institute of Tajik technical University, Khujand, Republic of Tajikistan,yusupova-mahbuba@bk.ru

Ishanova S.S. – Senior Lecturer, Department of Engineering Economics and Management, Polytechnic Institute of Tajik Technical University, Khujand, Republic of Tajikistan, avezova@rambler.ru

 

Annotation 

 

 The classification of techniques for assessing the quality management system of HEIs by key features has been carried out. The methodical approach to the assessment of quality management system of university as a development of existing techniques, based on the needs of the regional labor market through the priority allocation of provisions of state educational standards and requirements of employers to candidates for vacant positions, while meeting a fixed level of requirements of other participants of interaction of labor market and educational services is substantiated. An algorithm for assessing the effectiveness of the quality management system of a university is proposed. The effectiveness of the quality management system of educational services of the bachelor degree specialty of 1-250107- economics and management at the enterprise in KPITTU named after M.S. Osimi on the developed methodology was assessed. A questionnaire survey of the subjects of the market of higher professional education was conducted in order to identify the degree of satisfaction of the stakeholders in the educational services of the university. The level of profitability of quality management system, taking into account the degree of satisfaction of stakeholders, which characterizes the high efficiency of measures to manage the quality of educational services, was calculated. The quality of educational services increases when the QMS is functioning properly, which entails an increase in the competitiveness of the university at the higher education market.

 

Key words

 

 labor market, higher professional education market, efficiency, market subjects, quality management system, quality management of university, quality of educational services, processes, educational standards, employers

 

References

 

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Publication date

2023-10-27

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